TrueWin Casino

💙 Overview of TrueWin Casino

TrueWin is an online casino based in the UAE. This gaming service offers a wide range of different computer games, sports betting events, and more and is considered one of the fastest growing companies within the gaming industry. But just where did it start? Right in the Emirate of Abu Dhabi.

This platform is designed to provide customers with excellent quality iGaming as well as sports betting while ensuring their security through an online platform. The company has a goal of being the most trustworthy gaming platform in the entire UAE. And they do that by being as transparent as they can with their abilities and offerings.

True Win boasts over 100 staff members including researchers, data analysts, product specialists, developers, and a whole lot more who create everything from the graphics and game design to the security features of the casino as a whole.

But of course, the company would be nowhere without its online bettors and casino players who have been able to not only play and experience a range of different games and matches, but who are also able to win and withdraw real money for playing the games.

⚖️ Comparing TrueWin with its Competitors

🧲 Pros and Cons of Casino

There are a number of features that past players have commented on in regards to TrueWin betting. We are going to take a closer look at some of the top things that those players and users have had to say.

Pros:

• Offers real opportunities to win
• Some users are able to win large jackpots through the casino platform
• There are several different platforms available through the casino for those looking to get into sports betting and other services
• A wide variety of games and options to choose from
• There are a number of excellent bonuses and ways to get started
• Possible to get started with only a small investment
• Game play is fair and realistic

Cons:

• Some have experienced difficulty in withdrawing money to their bank accounts
• Customer service can be difficult to reach or get responses from
• Some would like to have even more games available for play
• Some performance delays, especially on mobile systems

💰 TrueWin Casino Payment System Information

The payment system allows for users to input money in one of two different ways. Users are able to input money directly through PayBy, which is the most recommended channel of payment, or through the use of their Master Bank Card.

Withdrawal can be done in the same way, and provides an easy way for users to access their winnings without providing their personal information and card information.

😷 Security and Licensing

When it comes to security features, you want to know that any service that you use and provide your personal information to is going to keep that information protected. In the case of TrueWin there are security features in place to protect users.

First, the casino ensures that personal information is provided only to those employees that need to know in order to provide the service. It also acknowledges that authorities may be able to request information regarding specific players and that True Win will provide said information.

The company holds a license from the Curacao Gaming Authority and is authorized to operate within the UAE, serving individuals who are located in the UAE.

💎 Bonuses at TrueWin Casino

A variety of games are available through TrueWin Casino and some of these have casino bonus features offered. However, the most popular bonuses for the website are the ones that are offered for depositing money into your casino account. Some online casinos also offer free spins and no deposit bonus options.

• First Deposit Bonus – this is generally the largest bonus for any online casino and with TrueWin that’s not an exception. Depositing money for the first time gets you 10x rewards, up to €500 + 200 Free Spins + 1 Bonus Crab, that way you can get started with some extra cash and some extra chances to win.
• Deposit Match - this bonus offers a 50% match of the deposit made.
• Weekend Win Back Day - this special offer allows users to win cashback on their winnings up to AED 777. That way users can enjoy playing their favorite games with double the winning potential.
• Freebie Friday - this special offer allows users to place a single bet on specified sporting events entirely free.
• Promo codes are sometimes offered on the Facebook page as well, but are generally limited to specific games or bets. Also, the user must use the promo code quickly as they are only valid for limited amounts of time.

🔐 Registration and Login

The registration process is simple. TrueWin asks for basic information related to the user and proving their identity. Additional information may be requested when a user attempts to withdraw money for the first time in order to verify the location of the user and their identity.

1. Users will need to set a username and password. The username is not able to be changed but should be either your phone number or your email address, both of which would be provided at the time of registration.
2. Users will need to submit personal information to include their name and contact information, which will generally be a phone number.
3. Confirm phone number via text message.
4. Users who have a promo code can input that code during the signup process.
5. Verification requires submitting an ID to ensure the person playing is who they say they are.

When logging into the account the username and password that were selected during the signup process would be used. However, if at any time the user forgets their password it can be retrieved via the ‘forgot password’ button on the login page. Users who forget their password must contact the service to receive further assistance.

Once registered and logged in it is also possible to update information in the personal details section by clicking on ‘Me’ and going into your account details. Information can be edited or verified through this page to ensure users are able to withdraw their winnings.

🎰 TrueWin Casino Games

There are a range of different games available. These include:

• Crash
• Slots
• Live Casino
• Spins
• Poker
• Roulettes
• Lucky Dice

Crash offers a fun version of the popular UK game, Cash or Crash, which is played live. In this game the user selects to begin and the game will automatically select a ball, which may be red, green, or gold. Red ball means the game is over and the user loses. But a green ball means they win. At any time the user can select to leave with a green ball and take all of their winnings, or take half of their winnings and leave half of the winnings in the game, or to continue on in the game with all of their winnings. The game is over when the user decides to end the game, they lose everything, or they reach the top level of the game.

Slots offers some of the standard games in the industry that users may be used to in other form factors. For example, the most popular game within this category is Fruit Slot, which offers a standard spin wheel with the classic fruit images that is synonymous with slot machine gambling. There are a variety of similar games within this category, including fruits slots, which enhances the ‘fruit’ aspect of the game, and 777 Fruit, before venturing into more whimsical themes of slot machine games.

Live Casino offers a range of different games for users that predominantly include varieties of Blackjack, though there are also varieties of roulette and Baccarat to play live as well. These games can be exciting for users because they offer the thrill of instant win or lose with fellow players in a more realistic design.

Spins are predominantly any game that features a spinning wheel, which encompasses most of the games in the classic casino section of the website. These include traditional slot machine games as well as some unique variations on a roulette wheel such as the Super Spin or Lucky Wheel games that are offered within the site. Favorites are Lucky Fruit Super Wheel, Fortune Wheel, Lucky Wheel, and Wheel of Sky.

Poker is offered in several slightly different varieties but is played in the traditional way. This game offers users a little more skill-based version of gambling compared to the standard luck-based gambling that is enjoyed through the other categories. Popular variations include Hi-Lo Poker and Red vs. Black Poker. Red vs. Black also offers more ways to win and bonuses within the game.

Roulettes offer the thrill of betting on your favorite number or color or combination of the two and then watching the ball spin to see what happens. With TrueWin, the most popular version of the Roulettes category is the Classic Roulette, which offers all of the traditional styling of the game that you would find anywhere. You can still find other variations with different twists on the iconic look, but each is relatively similar in style.

Dice games are another variety that tend to be popular at this casino. These games include Lucky Dice, Dice Exclusive, Original Dice, and the standard ‘Dice’ game. Each one offers the chance to win or lose based solely on the roll of the dice.

🤑 Sports Betting

Users of TrueWin are also able to bet on sports that include just about every popular game within the region. Games and matches include:

This means that there are opportunities for betting on not only physical sports but also for betting on cybersports as well.

The most popular options for betting within this category are Football and Basketball, however, there are users betting in every game that is currently active (not all sports are currently being played and therefore not all of them are available for bets).

Currently, American Football and Ice Hockey seem to also have a large following, and the Live Sports Betting games offer a good option for users.

Within this category, users are able to see the games that are being played, who is playing, and additional information about the match including kickoff time and what’s happening in the game in real time. This helps the user to determine the specific bets they want to make and what the potential return is for those bets.

Users are even able to see some of the odds on the teams alongside their current percentages and scores so that they can make more informed decisions about which ones are the best teams to bet on and which way they want to bet.

Searching for specific matches is possible, or finding games within specific leagues, with specific teams or countries, and more. Users are able to closely evaluate what they’re betting on and how that bet could benefit them without having to place the bet first. They can also look for popular matches within any category if they don’t have a preference and see what the odds are on each game.

📲 How to Play Casino on Mobile Phone

TrueWin does have an app to download, available for those who wish to play their favorite games on the go. The app is only available on Android and requires the user to be at Android 4.4 or higher in order to access.

The app does appear to offer a range of games and sports betting, though it is unclear if the entire suite of games and events is available for betting through the mobile version.

While the online version of the service seems to have a wide range of users and a decent amount of average gameplay, it looks like the app does not have as much active use with less than 100 downloads so far. With a service that has been available for over a year this is not a high number and it appears that users of the website are not as interested in the offerings.

☎️ Customer Support in the Casino

There seem to be some mixed opinions related to the customer support offered by TrueWin Casino. Some users have reported that the customer service is excellent, with easy to reach support agents and easy resolution of their issues.

These positive customer service experiences include users who have had difficulty in withdrawing their money after a win. Some users have reported that the customer service agents they spoke with were very polite and forthcoming and that they were able to explain everything that the user needed to do in a detailed and understandable way.

On the other hand, some users have reported the opposite, with many stating that once they attempted to withdraw large sums they were hit with disabled or suspended accounts. Replies from the company on these reviews states that the issue is identity verification, however users report that it’s difficult or even impossible to get in touch with customer support to resolve the issue.

It appears that some have seen quick and easy resolution of any of their problems with customer service agents who were interested in helping them, however others have received the opposite experience.

🔥 Overall Impression of the Casino

Overall, it appears there are a range of different opinions related to this casino. TrueWin Casino online seems to have a wide range of different games that you can play. No matter what your preferred style of casino games are, you'll be able to find something that you will likely enjoy within the system.

The same is true for sports betting which offers a wide range of different options for games to bet on and provides all of the information that a user might need in order to get started or decide where and how to place their bet.

When it comes to bonuses there aren’t a whole lot of them available and some other services tend to provide more options, however, TrueWin does have a first deposit bonus that can get the user started easily enough.

To register and login is relatively simple and the identity verification is expected to be straightforward though some users have had difficulty with this process or difficulty after they have supposedly completed this process.

There’s also the matter of the customer service that seems to have very mixed reviews.

Overall, it appears that this website is legitimate and that it does offer users a fun opportunity for diversion. It also appears that users are able to win and to legally engage in gambling through the use of this website.