Privacy Policy

 

We prioritize your privacy and are dedicated to safeguarding your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website,true-win.ae.

General Information


We process your personal data exclusively for the purpose of delivering our online gaming services. We generally do not share your information with third parties; however, there may be instances where we are required by law to disclose your personal data or if it is deemed necessary for the public good.

You have the right to request the deletion of your data, known as the "right to erasure." If you wish for us to remove your information, please reach out.

By using our website and providing your information, you consent to the processing of your personal data as outlined in this Privacy Policy. If you do not agree with these terms, we kindly ask that you refrain from using our website or submitting your personal information.

Purpose of Data Collection


We collect and utilize your personal information to comply with legal and regulatory requirements, conduct historical and statistical analyses, enhance security, and ensure the smooth delivery of our services. Occasionally, we may contact you via mail, email, phone, or mobile to inform you about our products, events, promotions, and special offers.

The information you provide during online registration will be securely stored and used solely to verify the legality of your registration and activities on our website. By sharing your information, you acknowledge that you do not consider this use to infringe upon your rights under applicable regulations.

If you prefer not to receive promotional materials from us, you may opt out at any time.

Disclosure to Third Parties


We adhere to a strict confidentiality policy and will not disclose your personal information to anyone except authorized personnel who need access to provide you with services. In certain circumstances, we may be obligated to disclose your personal data to authorities due to legal requirements.

Protection of Information


We take the security of your data seriously and implement physical, electronic, and managerial procedures to protect your personal information. While we strive to safeguard your data during transmission, we cannot guarantee complete security over the Internet. Therefore, we encourage you to exercise caution to protect your personal information online.

Access to Information

The management team and our Anti-Fraud Team have access to the personal information of registered players. You have the right to request access to the information we hold about you. To review or update your personal contact details, please contact us, and we will provide you with the necessary information. You also have the right to correct any inaccuracies in your information or request its deletion.

Commitment to Privacy


To ensure your personal information remains confidential, we communicate our privacy policies to every employee.

Please note that our website may include links to other sites. We do not share your personal data with these external websites and are not responsible for their privacy practices. We encourage you to review the privacy policies of any external sites.

If we intend to use your personal information differently from what was stated at the time of collection, we will notify you accordingly. Please be aware that this Privacy Policy may change at any time, and we recommend reviewing it regularly to stay informed about any updates.